Returns & exchanges

If something's wrong with your order

If a product arrives damaged or broken, or you received the wrong item, message us on WhatsApp within 48 hours of delivery with a photo of the product. We'll replace it or refund you at no cost to you.

Opened products

For hygiene reasons, products that have been opened or used can't be returned unless they have a manufacturing defect.

Cancelling an order

Changed your mind before your order ships? Get in touch and we'll cancel it free of charge.